jat99 Privacy Policy — Your Data, Protected

📋 Introduction

This Privacy Policy ("Policy") describes how jat99 ("jat99", "we", "us", "our") collects, uses, stores, and discloses personal information obtained from users ("you", "your", "Member") of the jat99 website and mobile platform. This Policy applies to all personal data processed in connection with your use of jat99's services, regardless of the device or method of access you use.

By registering an account with jat99 or by continuing to use jat99's platform and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein. If you do not agree with any part of this Policy, you should not use jat99's services. We encourage you to read this Policy carefully and to contact us if you have any questions.

📥 Information We Collect

jat99 collects personal information in three main ways: information you provide directly when you register and use the platform, information generated automatically through your use of jat99's services, and information received from third-party sources such as payment processors and identity verification services.

Information You Provide Directly

• Full name and date of birth, used for identity verification and age confirmation (21+ requirement).
• Contact details including your mobile phone number and email address, used for account communications and transaction notifications.
• Government-issued identity document details (such as National ID number or passport number) provided during KYC verification, used solely for identity and age confirmation.
• Payment method details, including your bKash, Nagad, Rocket, or Upay mobile wallet number, or card details (where applicable), used to process deposits and withdrawals.
• Communications you send to jat99 support, including chat transcripts, emails, and complaint records, retained for quality assurance and dispute resolution purposes.

Information Collected Automatically

• Device information including device type, operating system version, browser type, and unique device identifiers, used to optimise platform performance on your device.
• IP address and approximate geographic location (city or region level only), used for fraud detection, responsible gaming compliance, and platform security.
• Session data including pages visited, time spent on each page, games played, bets placed, and in-platform navigation patterns, used for platform improvement and personalisation.
• Cookie and similar tracking technology data. See the Cookies section of this Policy for full details.

Information from Third Parties

• Transaction verification data from bKash, Nagad, Rocket, Upay, Visa, or Mastercard, used to confirm deposit and withdrawal activity.
• Identity verification results from third-party KYC service providers, used to confirm your identity and age in accordance with our responsible gaming and anti-fraud obligations.
• Fraud detection signals from third-party security providers, used to identify and prevent account takeover, bonus abuse, and financial crime.

⚙️ How We Use Your Information

jat99 uses the personal information it collects for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your consent or being required to do so by applicable law.

• To create and manage your jat99 account, including verifying your identity and age, and maintaining accurate account records.
• To process deposits and withdrawals through your chosen payment method, and to maintain accurate transaction records.
• To provide and improve jat99's gaming services, including personalising your experience based on your game history and preferences.
• To detect, investigate, and prevent fraud, money laundering, bonus abuse, and other prohibited conduct in accordance with jat99's Terms and Conditions and applicable law.
• To comply with responsible gaming obligations, including monitoring gaming behaviour to identify potential signs of problem gambling and to apply deposit limits or self-exclusion measures where appropriate.
• To communicate with you regarding your account, transactions, promotions, and platform updates. You may opt out of promotional communications at any time by contacting support.
• To respond to customer support enquiries, complaints, and dispute resolution requests, and to maintain records of such communications in accordance with our data retention obligations.

Where jat99 intends to use your information for a new purpose not listed above, we will notify you in advance and, where required by law, seek your explicit consent before proceeding.

⚖️ Legal Basis for Processing

jat99 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

🤝 Sharing Your Information

jat99 does not sell your personal data. We share your information only in the following strictly limited circumstances, and only to the extent necessary for each purpose:

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — to process your deposits and withdrawals. These providers receive only the minimum data necessary to complete each transaction.
• KYC and identity verification service providers — to verify your identity and age. These providers are contractually bound to handle your data securely and are not permitted to use it for any other purpose.
• Fraud prevention and security vendors — to detect and prevent fraudulent activity, money laundering, and other financial crimes. Data shared with these vendors is used solely for security and compliance purposes.
• Regulatory and law enforcement authorities — where jat99 is required by applicable law, court order, or regulatory direction to disclose personal information. In such cases, jat99 will disclose only the minimum data required and will, where legally permitted, notify the affected user.

All third-party service providers who receive personal data from jat99 are subject to contractual data protection obligations. They are permitted to process your data only for the specific purpose for which it was shared and must implement appropriate security measures.

🍪 Cookies and Tracking Technologies

jat99 uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and analyse aggregate usage patterns. A cookie is a small text file placed on your device when you visit the jat99 platform. Cookies do not contain your name, payment details, or other directly identifying personal data.

• Essential cookies — required for the platform to function correctly, including session management, login state, and security tokens. These cannot be disabled without breaking core platform functionality.
• Analytics cookies — used to collect aggregate, anonymised data about how users interact with jat99, such as which pages are most visited and how long sessions last. This information helps us improve the platform.
• Preference cookies — used to remember settings you have chosen, such as your language preference, so that you do not need to re-enter them each time you visit.

You can control or delete cookies through your device's browser settings at any time. Please note that disabling essential cookies may affect your ability to use certain features of the jat99 platform. jat99 does not use third-party advertising cookies or share cookie data with advertising networks.

🗂️ Data Retention

jat99 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, and in any event for as long as required by applicable law. The following general retention periods apply: account data and transaction records are retained for a minimum of five years following account closure to comply with anti-money laundering and financial record-keeping obligations; customer support communications are retained for three years; analytics data is retained in anonymised or aggregated form indefinitely.

When personal data is no longer required, jat99 will securely delete or anonymise it. Where complete deletion is not technically possible (for example, because the data is stored in backup archives), jat99 will ensure that the data is isolated from further processing until deletion can be completed.

✅ Your Privacy Rights

Subject to applicable law, you have the following rights in relation to the personal data that jat99 holds about you. To exercise any of these rights, please contact jat99 support at [email protected] with a clear description of your request. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

• Right of access — you may request a copy of the personal data jat99 holds about you, along with information about how it is processed.
• Right to rectification — you may request that inaccurate or incomplete personal data held by jat99 be corrected or completed.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal retention obligations.
• Right to restriction of processing — you may request that jat99 restrict the processing of your data in certain circumstances, for example while a rectification request is being evaluated.
• Right to data portability — where technically feasible, you may request a copy of the personal data you have provided to jat99 in a structured, machine-readable format.
• Right to object — you may object to the processing of your personal data where it is based on jat99's legitimate interests, including profiling for platform improvement purposes.

jat99 will respond to all privacy rights requests within a reasonable timeframe. In some cases, jat99 may be unable to fulfil a request — for example, where doing so would conflict with a legal obligation to retain data, or where the request cannot be verified. In such cases, jat99 will explain the reason for its decision.

🛡️ Security of Your Data

jat99 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, secure storage of account credentials using industry-standard hashing algorithms, access controls that limit data access to authorised personnel only, regular security assessments of our platform and infrastructure, and incident response procedures to address any security breach promptly.

While jat99 takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure: use a strong, unique password, do not share your login credentials with anyone, and contact jat99 support immediately if you suspect your account has been compromised.

🔞 Children and Minors

jat99 is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 21. If jat99 becomes aware that personal data has been collected from a user under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on jat99, please contact us immediately at [email protected].

✏️ Changes to This Privacy Policy

jat99 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last Updated" date at the top of the page and, where appropriate, notify registered users by in-platform message. We encourage you to review this Policy periodically to stay informed about how jat99 protects your personal information.

Your continued use of jat99 following the posting of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated Policy, you should cease using jat99 and may request account closure by contacting support. The version of this Policy that was in effect at the time of any data processing event is the version that governs that event.

📧 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way jat99 handles your personal data, please contact our support team. We take all privacy enquiries seriously and will respond as promptly as possible. Our support team is available 24/7.

Email: [email protected]